Siyabulela Xuza
Lethabo
AN AI-POWERED PLATFORM ENABLING USERS TO MANAGE ELECTRICITY AND WATER SERVICES IN THEIR NATIVE LANGUAGE. Using natural language processing, Lethabo simplifies tasks like bill payments, issue reporting, and general inquiries across languages, including isiZulu, Afrikaans, and Sesotho. By integrating directly with utility systems, it makes managing services straightforward and accessible directly from a mobile phone, enhancing convenience and inclusivity. The innovation assists municipalities recover funds from the public, decrease their debt and improve service delivery.
